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Ask the form, not the person who sent it.

Form Guide is an assistant inside your form. When someone gets stuck on “what do I put here?”, they ask in their own words and get an answer grounded in the FAQs and context you gave it, without leaving the form. And with Fill with AI, their own assistant can draft the answers.

Start free About Fill with AI

Where people asked the Guide for help, by question

  • GSTIN41%
  • Entity type27%
  • Bank details18%
  • PAN6%
Illustration and example data: a client onboarding form for an accounting firm.

Form Guide · New in this release

Help that lives inside the form.

An agency or a CA firm sends a client an onboarding form. Halfway through, the client hits “GSTIN”, “Entity type” or “Bank details for refunds”, takes a screenshot and asks on WhatsApp what to put. The form waits; so do you.

Before

The questions used to come to you

Clients stuck on a field send a screenshot and wait for a reply. Some never come back to finish.

Fig 0.1

You set it up

Grounded in what you tell it

Write the FAQs and context you'd normally explain on a call. The Guide answers respondents from that, in the form, at the question where they're stuck.

  • Answers come from the FAQs and notes you write for the form
  • Respondents ask in their own words, right where they're stuck
Fig 0.2

You see it

Find the questions people trip on

See which questions people asked the Guide about, then rewrite the question, add a hint or split it in two. The next client never needs to ask.

Fig 0.3

Where people asked the Guide for help, by question

  • GSTIN41%
  • Entity type27%
  • Bank details18%
  • PAN6%

Fill with AI · Live on every plan

Their assistant drafts. They check. They submit.

Respondents tap Fill with AI and pick ChatGPT, Claude, Gemini or any other assistant. It drafts the answers from what it already knows about them and sends back a link that fills the form. They review every answer, change what's wrong, and press Submit themselves.

  • Works with ChatGPT, Claude, Gemini, or any assistant via a copied prompt
  • Answers come back in a link and fill the form on the respondent's device
  • Every AI answer is marked for review; nothing is ever submitted automatically
  • Consent, uploads, signatures and payments are always left to the person
  • On every plan and on by default; turn it off per form. Never in quiz mode
Illustration: the conversation happens in the respondent's own assistant; the link fills the form on their device.

Answers typed into form fields are never sent to AI. If a respondent chooses to ask the form's assistant a question, the message they type there is sent to our AI provider to answer it.

Fill with AI never calls our AI provider: the respondent's own assistant drafts the answers, and the link fills the form on their device.

How we handle AI

FAQ

Questions about Form Guide and Fill with AI

Something else? Email support@soylai.com.

What does Form Guide answer from?

From the FAQs and context you write for the form: what you'd normally explain to a client on a call or on WhatsApp. Respondents ask in their own words, inside the form, and the Guide answers from that.

Is what respondents type sent to AI?

What a respondent types into the Guide is sent to our AI provider to answer it. Answers typed into form fields are never sent to AI. We don't use customer data to train AI models.

How is Form Guide different from Fill with AI?

Form Guide explains the form: it answers questions inside it, from what you've told it. Fill with AI fills the form: the respondent's own assistant drafts their answers from what it already knows about them, and they review and submit. Fill with AI runs in the respondent's own assistant, not through our AI provider.

Which assistants work with Fill with AI?

ChatGPT and Claude open with the prompt filled in; Gemini opens and the respondent pastes it. Any other assistant (Meta AI, Copilot, Perplexity…) works with the copied prompt. The reply is a link, or for long forms a short block to paste back.

Can I turn Fill with AI off?

Yes. It's on by default on every plan; switch it off per form in the builder (Behavior → Experience). It never appears in quiz mode.

Could an AI submit a form on someone's behalf?

No. Fill with AI only fills the form on the respondent's screen. Every AI answer is marked for review, and only the respondent pressing Submit sends it, through the same checks as any other response.

Forms that help people finish them.

Fill with AI is on every plan today. Describe your next form and try it as a respondent.

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